flydubai network and services

Choose a category below to find answers to some of the most commonly asked questions. Once you’ve chosen a category, click on a question to display the answer.

Baggage

Can I pre-purchase extra baggage allowance on a codeshare flight?

No, you cannot pre-purchase extra baggage allowance online on a codeshare flight. However, you can pay for excess baggage at the airport, at the operating carrier’s departing terminal.

Need further assistance?

Get in touch with us through our Contact us form or contact our customer service agents through our Customer Centre.

Will Emirates Skywards and other Skywards privilege members be offered additional checked baggage allowance on flydubai marketed (Emirates operated) flights?

Yes, Emirates Skywards Silver, Gold, and Platinum members will be offered additional checked free baggage allowance on flydubai marketed (Emirates operated) flights. Excess baggage allowance applies to the piece concept only and may vary in accordance with some international airport baggage regulations. Read membership tiers for more information.

Need further assistance?

Get in touch with us through our Contact us form or contact our customer service agents through our Customer Centre.

Will I be entitled to the same hand baggage allowance on flydubai and Emirates flights?

Yes, the hand baggage allowance on flydubai and Emirates codeshare flights is the same.

Need further assistance?

Get in touch with us through our Contact us form or contact our customer service agents through our Customer Centre.

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