Special baggage

Smart bags have integrated lithium batteries that allow charging external devices, GPS tracking, Bluetooth, Wi-Fi, self-weighing, and digital locking.

You can carry a smart bag as both checked and hand baggage, provided you meet the requirements.

The following restrictions apply for smart bags on all flydubai flights.

Hand baggage:

• At the time of check-in, you must advise the staff you are travelling with a smart bag.
• Lithium battery must be removable.
• Lithium battery must not exceed power rating of more than 100Wh (Li-ion) or 2g (Li-metal).
• Lithium battery must not be used to charge any device onboard the aircraft and any transmitting functions, that is, GPS tracking, Bluetooth, and Wi-Fi must be switched off. The smart bag must be powered off throughout the flight.
• The smart bag must be within hand baggage allowance.

Checked baggage:

• At the time of check-in, you must advise the staff you are travelling with a smart bag.
• Lithium battery must be removed and carried in your hand baggage.
• Lithium battery must not exceed power rating of more than 100Wh (for Li-ion) or 2g (for Li-metal).
• Removed lithium battery carried in your hand baggage must be protected from activation, short-circuit, and any damage.

Please note: if the lithium battery is not removable and is more than 100Wh (for Li-ion) or 2g (for Li-metal), the smart bag will not be accepted for carriage as checked or hand baggage.

Battery-powered wheelchairs or other mobility aids can only be carried when they are for use by a passenger whose mobility is restricted.

If you’re travelling with a battery-powered wheelchair or other mobility aid, you must:

• Notify flydubai Customer Centre on +971 600 54 44 45 or your travel agent 48 hours in advance (before flight departure) to ensure the mobility aid is booked and advised accordingly. Also, provide us with details about the wheelchair dimensions, weight, and the type of battery used.

Packaging batteries

Battery-powered or electric wheelchairs are only accepted as checked baggage free of charge provided it is a mobility aid to the passenger travelling on the same flight and it has been prepared for transport as per the Conditions of carriage.

While packaging the wheelchair batteries certain safety precautions must be taken:

• The batteries must not be damaged or leaking.
• If the batteries are disconnected or removed from the wheelchair, they must be protected in a wheelchair battery box (normally provided with wheelchair).
• The battery box must be leak tight and resistant to battery fluid.
• Battery must be protected against activation and short circuit, and must be placed upright in a battery box.
• Electrical connection must be prevented so the wheelchair is not activated or switched on during the flight.
• Installed batteries must be securely attached to the equipment.

Please note: flydubai is not responsible for packaging batteries.

If you are travelling with a wheelchair powered by lithium or lithium ion battery, certain restrictions apply.

• The battery must not exceed 300 Wh, or for a device that is fitted with two batteries required for operation, each battery must not exceed 160 Wh.
• A maximum of one spare battery not exceeding 300 Wh or two spares each not exceeding 160 Wh may be carried.

Please check our Wheelchair and mobility assistance page or contact our Customer Centre on +971 600 54 44 45 or your travel agent for more information.

Travelling with a battery-powered wheelchair with our partner airline

• If you have an onward connection with our partner airline, please ensure the other carrier is notified about the battery-powered or electric wheelchair.
• You must provide proof that the onward carrier will accept the wheelchair. If you are unable to provide proof of acceptance, you will not be allowed to carry the wheelchair.
• Personal wheelchair cannot be collected at transit or stopover airports. The wheelchair will be returned to you at the baggage reclaim area at your destination. You must request for assistance from the partner airline during transit or stopovers.

Additional oxygen is not provided on board flydubai flights, but you can travel with your own portable oxygen concentrator if it is an approved device permitted to use on board.

Approved models

If you are travelling with your own portable oxygen concentrator you must have an original medical certificate signed by a licensed medical doctor and present it at the time of check-in at the airport. The letter should state the following:

• The maximum oxygen flow rate considering air pressure in the cabin under normal operating conditions.
• Whether oxygen is medically required for the whole or a portion of the flight.
• The passenger can see/hear/understand device’s aural and visual warnings.
• The passenger can and will take appropriate action in response to cautions without assistance unless accompanied by a passenger who can fulfil those functions.

If your device is not on the list and is newly approved by the United States Federal Aviation Administration (FAA) (https://www.faa.gov/about/initiatives/cabin_safety/portable_oxygen) please contact our Customer Centre on (+971) 600 54 44 45 or send us a message via Contact us form, selecting ‘Travelling with oxygen on board’ subject in the drop-down to get medical clearance at least 72 hours before your flight.

POC batteries

Ensure you have sufficient batteries to last the entire journey (factoring in transit times and unexpected delays). The device cannot be plugged into the in-seat power supply. 

Portable oxygen concentrator can be carried as checked baggage if: 

• The device is empty and free of pressure 
• The battery is removed and packed separately, or 
• The device has a recessed battery terminal and the packed battery terminals are not touching metal objects, including other battery terminals.

NOTE: Any portable oxygen concentrator is considered a portable electronic device. Please check our lithium battery guide for more details on transporting devices with lithium batteries. 

Positive airway pressure (PAP), continuous positive airway pressure (CPAP), ventilator and respiratory devices

In accordance with General Civil Aviation Authority (GCAA) of UAE regulations, you can carry your positive airway pressure (PAP), continuous positive airway pressure (CPAP), ventilator and respiratory device on board without prior approval unless you require further assistance.

You may be able to carry small musical instruments as hand baggage if these do not exceed our allowed dimensions.

• If you wish to carry a valuable musical instrument as hand baggage but it exceeds our size or weight limitations, you’ll need to purchase an additional seat (subject to availability) in the same class of travel to store the instrument next to you during your flight.
• You may also be able to carry large musical instruments in checked baggage if there is enough space in the cargo hold compartment and subject to any excess baggage rates applicable.
• Hand baggage shouldn’t exceed 55cm x 38cm x 20cm or weigh more than 7kg if you’re travelling in Economy Class.
• If you’re travelling in Business Class, you may take up to two items of hand baggage on board with a combined weight of 14kg. Each item of hand baggage shouldn’t exceed 55cm x 38cm x 20cm.

You can carry TVs as checked baggage on our flights. However, the size of the TV must not exceed more than 55 inches. Selected airports only allow TV size of 32 inches, please check with the airport(s) of your destination(s) for their rules and regulations. 

Please note: there is a handling charge of AED 260 (USD 70) per TV unit larger than 32 inches which needs to be paid at the time of check-in at the airport. Weight of the TV will be considered as part of the baggage allowance mentioned in your booking.

Generally, you won't be allowed to carry any animals onboard our flights in hand baggage or checked baggage. You may be able to carry falcons onboard in hand baggage but this requires special prior approval. Please contact our customer support team for more details.

You can transport pets and other live animals through flydubai Cargo across all our destinations. Check our cargo page for more details.

Service animals

Your guide dog or service dog can travel with you either in the cabin or as part of cargo depending on your itinerary. Service animals will be accepted, if your travel itinerary includes flights to the United States of America or Europe on Emirates marketed flights and to selected destinations operated within the flydubai network.

This service needs be booked no less than 48 hours prior to your flight departure and is provided free of charge.

Passengers with onward connections on any other airline need to confirm with each airline individually and provide confirmation to flydubai that the other airline can accept the animal.

For more details or assistance please contact our Customer Centre.