Partner airlines

Choose a category below to find answers to some of the most commonly asked questions. Once you’ve chosen a category, click on a question to display the answer.

flydubai vouchers

Can I use my voucher after the expiry date?

No. You must use the voucher within 12 months. After this, it can't be used and there's no cash refund.

I've lost my voucher number / PIN. How can I find out what they are?

You'll need to contact the Customer Centre. They will re-send the voucher and PIN to your email address. You’ll need to have your original booking reference.

Can I use my voucher with a flydubai travel partner?

Yes. You can use your voucher to book through any channel.

What if my voucher is worth more than the fare I want to buy?

Any difference between the fare and the value of the voucher will be saved on the same voucher. You can use it for future travel with flydubai.

Can I use the voucher to make a booking for someone else?

No, you can use your voucher to pay only for yourself.

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