flydubai network and services

Choose a category below to find answers to some of the most commonly asked questions. Once you’ve chosen a category, click on a question to display the answer.

Meals, seats, and in-flight entertainment

Can I pre-select my seat on a codeshare flight?

You can select your seat in advance after completing purchase of your flight tickets and before the flight check-in on your operating carriers’ website. For flydubai marketed and Emirates operated flights advance seat selection is based on fare rules and conditions.

Need further assistance?

Get in touch with us through our Contact us form or contact our customer service agents through our Customer Centre.

Can I pre-order a special meal for dietary or religious purposes on both operating carrier’s codeshare flights?

You can select a special meal on Emirates operated flights by using the Manage booking feature on emirates.com. For flydubai operated flights, if you are travelling in Business Class, a choice of 12 meals are offered which you can pre-order.

Need further assistance?

Get in touch with us through our Contact us form or contact our customer service agents through our Customer Centre.

Will flydubai ancillaries option be offered for flydubai operated flight?

Ancillaries will be offered based on operating carrier rules via respective carrier’s website.

Need further assistance?

Get in touch with us through our Contact us form or contact our customer service agents through our Customer Centre.

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